CUSTOMER MANAGED TASKS
CUSTOMER DEFINED AUTOMATED PROCESSES
PRODUCT UPDATES ANNUALLY
At Gen4, customers are our world. We believe your time is more important than ours and we go out of our way to help you when you need it. There are no ‘silly’ questions here – computers aren’t for everyone and our friendly team are here to support you, without judgement.
“The support team is incredibly fast at answering our questions and the ability to work with a team on the phone who actually know what it is to be a broker is invaluable!”
At Gen4, we regard ourselves as stewards of the platform. We believe the people most qualified to direct the growth of our software applications are you, our customers. Customer suggestions form the seeds of each and every Gen4 upgrade; and our customer beta programs take the experts, our customers, and directly integrates them into the development process.
“Being a part of the software design & decision making process is incredible. A software company that listens to its customers, who would have thought of that!”
We believe in being straightforward and transparent, and that’s what you’ll get with our subscription prices and contracts. No multi-year contracts, no hidden extras or sneaky contract terms. We’ll work hard to prove to you every month that Gen4 is worth the investment.
“Coming from a system with a multi-year contract and a complete lack of transparency, it is refreshing to find a company that believes in continually having to win my business.”