Customer billing, also called single source billing, is a service offered by some brokers where the broker takes responsibility for the payment of service to the insurance carriers. Customers are invoiced for coverage in a single, consolidated bill from the broker and manage payment remittance to the carriers on behalf of their groups.
Gen4's integrated product solutions not only make this level of service possible, but dramatically reduces the complexity of administrating the services. Employee updates, terminations, enrollment changes, can all be managed directly by the group via Gen4's employee, manager and HR service solutions. Your staff can access all information directly within your agency management system, increasing your efficiency.
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