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An important service component of most insurance agencies is assisting their clients
with the tracking and resolution of claims issues. With Gen4's activity management
engine, your agency now has the ability to assign, track, review and resolve claims issues
for your clients. Coupled with Gen4's automated history management features, the ability to
generate claims based reports is a snap!
- Automated follow-ups and note carry-over capabilities enable claims administrators to track a single claims issue across multiple touch points
- Automated history tracking of claims issues
- Easy to use categorization system provides for detailed reporting
- Pre-built client level claims history reporting
- Pre-built account manager claims history reporting
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